Edible Arrangements

Ivan Valclav 5 months ago

The staff were very helpful when ordering. The order was beautiful and made my grandma happy. The delivery driver was also very handsome and nice. Keep up the good work

Jenny N. a year ago

The platter was a mess. The fruit looked thrown on the platter. The “mom” was burried under the fruit, and the desserts looked played with. Some of the fruit looked old. The last picture is what it was supposed to look like. I tried calling the store but got no answer. I've purchased multiple edible arrangements without issues, but never from this store. I don’t recommend anyone else wasting their time or money at this location.

None YerBiz 3 years ago

I placed an Edible Arrangements order on Monday, May 1, 2023 via the internet. The order was to be shipped on Sunday, May 21, 2023 for my Mom's birthday (20 days notice). The order was for the Birthday Bash Celebration which included 3 balloons, a birthday wishtini, 2 brownies, 4 cheesecakes and a bouquet of flowers. I got a call the day before my order was to be shipped from the Edible Arrangements location on 7224 118th Ave Kenosha, WI, 53142. They left me a voicemail on my phone that they had run out of helium so there were not going to be balloons in my order. I called back the same day and there was no answer from their store. I called back the next day before my order shipped and spoke to a man who when I complained seemed to not know what was going on then went dead silent without telling me and I thought they hung up on me when suddenly a woman answered asking what the issue was and I asked why I wasn't getting the balloons. They stated they ran out of helium on Mother's day which was 7 days prior to when my order was to be shipped. I asked them why I wasn't notified sooner so I could make arrangements to order from somewhere else and my dissatisfaction. They stated they wo

Kristin Gleason Edited 3 years ago

3/13/2023: UPDATE from original review. Lisa, the Manager called me this morning to take care of the order. I appreciate her doing her job well to ensure that the customer is satisfied. She not only took care of the cost of flowers for me but also sent out complimentary flowers and chocolates to make the situation right. Well done Lisa!!! You've made sure to make your customer want to shop at your location again. I've shopped at this location numerous times yearly for many different events and have always loved their quality and customer service. However, the last time, 3/9/2023 I ordered several items and when delivered, 2 main items were missing. I called the store to have it replaced and they no longer carried 1 of the items so we supplemented. When they delivered and we opened the flowers up, half of them were smashed, broken, and moldy. I reached out to the store at 4:15 (they close at 5) to sit on hold and then transferred to a voicemail. The next day 3/10, I called the store again at 11:15am and spoke to the store manager, Bri. She told me that she already spoke to her driver and their story is different from mine. Not sure what that has to do with anything?! She also told

Candice M. Schultz 3 years ago

My daughter got a beautifully delicious bouquet & mini cheesecakes! We were actually very pleasantly surprised how good the cheesecakes were! Would definitely order from this location again. ... Thanks so much to the staff for being a great part of my daughter's birthday! -XO Candice